Overview

Logging a facilities issue is a similar to logging an IT support call, but relates to aspects of the Causeway office buildings. For example, if you notice that the lights in a meeting room are not working, that would be a facilities issue.

There are two apps that have been written to handle facilities issues. The first (called Facilities Issue) can be used by anyone at Causeway to report a problem. The second app (called Facilities Team) is only available for use by members of the Facilities Team (headed by Hywel).

When an issue is logged, an email is sent to the team to alert them to the problem.